Return and Refund Policy

Return and Refund Policy

Thank you for shopping with us! We want you to love your purchase, but if you're not completely satisfied, we're here to help.

Returns

• You may return unworn, unwashed, and unused items with original tags and packaging within 7 days of delivery.
• Returns must be initiated through our website's return portal or by contacting our customer support team at [support@email.com].

We do not accept returns for:

• Items marked as final sale
• Innerwear or hygiene-sensitive products
• Customized or personalized items

Refunds

• Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to your original payment method within 7-10 business days.
• In case of COD orders, refunds will be processed via store credit or bank transfer (details to be provided during return request).
• Shipping charges (if any) are non-refundable.

Exchanges

• Direct exchanges are not supported. If you wish to exchange an item, please return it and place a new order.

Damaged or Wrong Items

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos, and we’ll make it right.

Cancellations

• Orders can be cancelled only before they are shipped. Once shipped, the return process must be followed.

For any return/refund queries, feel free to reach out to our customer service team at Teamin2thex@gmail.com.